Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Warranty

  • Our technical support crew is on–line round–the–clock to reply to each of your service questions. Each ticket you submit to us shall be taken care of within less than one hour. If your problem demands assistance from an admin, we are going to address the ticket to the person on shift and will notify you that the case is under control.

  • Top quality support service

  • Qualified Customer Help Service

  • We’ll be on–line for you night and day to deliver help and technical support and to aid you with any trouble that you could come across as you are organizing your virtual server. We’ll aid you with all pre–installed programs, plus your Operating System, server admin panel (depending on the VPS type) and the Online Control Panel made solely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • In the Online Control Panel that is provided as a gift with the virtual server, you’ll discover an interesting Help section, that includes everything you should learn about controlling your web pages and software. We have added a wide selection of how to articles and reviews and video guides that show the fundamental web site management responsibilities in an easy–to–understand manner.