Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center integrated into your Online Control Panel offers a collection of help articles and commonly asked questions. Aimed towards fixing any common issue that you may possibly face, they are written by our support team of skilled techs.

  • Top quality support service

  • Educational Video Clips

  • If you want to watch how a task is executed or how a problem is dealt with, instead of just reading about it, then check out our collection of educational video tutorials. They cover lots of different issues and will help you swiftly understand how to work with our Online Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk service with a sixty–minute support ticket response time guarantee. A team of trained technicians will be available to you to reply to all the questions that you might possibly have. During off–peak hours, a reply will be given within just twenty minutes.