Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering high–quality support promptly is our top priority, so that we back up each Linux hosting plan with a one hour ticket response guarantee. When you send a ticket or send us an email, our client support staff will do all they could do to offer the most appropriate remedy for your issue and to give you guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our team of professionals is going to be online for you 24x7x365 to answer to all your queries and to handle any problem that you might have. You will be able to post a support ticket from the GeeksCloud Online Control Panel or send us an email any time. In addition, on business days, you are able to call us or use the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • GeeksCloud has incorporated an in depth education base into the Control Panel so its possible to get effective step by step instructions any time. Each part of the Control Panel features its own contextual guide area displaying a list of how–to articles. We have also prepared educational videos to supply you with a better visual representation of the way in which to execute any given process.