A 99.9% Server Uptime

We’ve built our hosting system using stable hardware components and strongly tweaked software. Our system administrators have installed a customized version of SELinux on each of our machines in order to ensure the highest level of security and reliability. We have set up several DoS protection appliances together with highly effective firewall software to make sure our internal network is invincible and secure.

Our Linux hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

In addition to our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware parts fabricated by Juniper. And on every single router, we’ve set up a firewall with an intricate algorithm to be able to sift all dubious requests.

Therefore, in all our datacenters – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting plans in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Just like with any other service, if it is your cash at risk, you cannot feel truly secure. This is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel content with our web hosting service or if you wish to get a more powerful hosting solution, like a VPS web hosting or even a Linux dedicated servers hosting – you will get your money back in full, without any hidden fees or refund taxes.

A 30–Day Money–Back Guarantee

24/7 Technical Support

In case you run a web hosting company, your tech support engineers are of vital importance. This is the reason why we’ve punctiliously handpicked a highly practiced team of customer service technicians, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.

And not only that, we offer a 1–hour response time guarantee. All support requests are answered in under sixty minutes and our average response time is less than twenty minutes!

24/7 Technical Support