You'll find plenty of hosting companies out there, however many of them are resellers who have minimal resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company over the phone. The level of support that you can have through this particular way of communication may vary depending on the provider - a few of them offer dedicated phone support, while others offer basic and customer support only as some issues are more time-consuming and it's faster and easier to be resolved with a trouble ticket, particularly if the issue needs to be escalated. However, it's good to find that you can always contact your hosting supplier because there're tons of small problems that can be managed easily and timely with a call, not mentioning that you can get more information about the services even before you become a customer.

Phone Support in Hosting

In case you decide to use one of our Linux hosting, you will be able to contact our customer support team over the phone for 14 hrs a day. We will help you select the best package for your websites as we realize that it is better to discuss this kind of issues with a live person. If you already have an account, we can assist you with any kind of sales/billing questions as well as general issues, even with some technical matters which do not involve a long time or escalation to a system administrator as it is better to open a support ticket for time-consuming issues and have all the correspondence in a single place. We have phone numbers in the US, the United Kingdom and Australia, so you're able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there will always be someone to help you when you have any questions about the semi-dedicated server plans that we provide. Whether you would like to know more about the packages, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more complex issues may need a support ticket in order to give time to our technical support team to analyze, we can assist you with lots of technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the USA, Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in a different country, we also have a global number where you will be able to get in touch with us.